UltraMobile Product Policies


Customer must agree to the following:

  • This product is NON-REFUNDABLE.
  • You may be able to lower the monthly cost of your wireless service if you are eligible for the federal government’s Affordable Connectivity Program. att.com/help/affordable-connectivity-program for details
  • ATT PREPAID service is subject to the AT&T PREPAID Plan Terms and Terms of Service located at att.com/prepaidterms. And is also subject to the ATT Consumer Service Agreement (Agreement) located at att.com/ConsumerServiceAgreement. Activation and/or use of ATT PREPAID service constitutes acceptance of the Agreement, which includes dispute resolution by binding arbitration. ATT PREPAID cards and other account payments are nontransferable and nonrefundable. See att.com/broadbandinfo for information on ATT network management practices. Plans, charges, rates, coverage area, and services are subject to change at any time. Service is not available in all areas. Geographic, usage, and other terms, conditions, and restr's apply. For more information, go to att.com/prepaid.
  • For CA customers only - California Consumer Privacy Act: The CCPA sets rules for how we handle the personal information of California residents. You can find out about the categories of information we collect, request a report to view the information we have, ask us not to sell the information, and ask us to delete it. Learn more at att.com/californiaprivacy or call 866.385.3193.

By opening this page, I acknowledge that I have read, understand and agree to the above terms.


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